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Customer Care Specialist (Huntington)

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Posted : Sunday, May 12, 2024 08:53 AM

(In Office Position) JustTech is actively seeking a highly skilled individual with excellent communication & organizational skills for a Customer Care Specialist (Sales) full-time position.
The position will be stationed in one of JustTech’s four current office locations and will virtually support all of JustTech’s clients located in 6 states and Washington, DC.
This individual will report to the Director of Sales.
JustTech is a technology company specializing in providing Print Solutions, Network Solutions and App Solutions with a regional focus.
Through our Print Solutions, we offer sales and support for Xerox copiers & printers.
We also provide supplies & service support for HP, Lexmark, Dell and Brother printers.
Currently we are managing thousands of copiers & printers making millions of impressions every month.
With our Network Solutions, we provide Managed Network Services & IT Support to more than 100 small businesses, non-profits and religious organizations.
We specialize in proactive support and provide onsite & remote assistance.
Job Duties: • Routinely check in on JustTech’s regional clients via phone and email.
• Updating establishment information in CRM (or salesforce) to include contacts, account notes, tasks, and other account details.
• Promoting all lines of JustTech’s business including print solutions, desktop/home solutions, managed network solutions, cloud fax solutions and software solutions.
• Generating client leads.
• Asking for Referrals • Fulfilling Xerox App orders for organizations around the country.
• Communicate with customers, potential customers, and JustTech Team to keep everyone updated.
• Other duties as assigned.
Job Requirements: • A bachelor’s degree or current and relevant experience.
• Excellent verbal communication skills.
• Knowledge with multifunction copier and printer technology is a plus.
• Knowledge with managed IT services is a plus.
• Excellent customer relation skills • Strong time management skills and ability to handle a fast-paced work environment • Must possess strong organization skills We offer a robust compensation package with commission and bonus potential.
For consideration, please e-mail resume to jobs@justtech.
com.
JustTech’s managing office for this position out of La Plata, MD.
Just·Tech is an Equal Opportunity Employer Veterans/Disabled.

• Phone : NA

• Location : 816 7th Avenue near 8th Street, Huntington,WV

• Post ID: 9151073882


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